💳 Payment methods

Online card payment (PayU)

Fast and secure payment via Visa and Mastercard using the PayU payment gateway.
Orders are processed immediately after successful payment.

Bank transfer

Payment to the bank account specified in the order confirmation.
Orders are shipped after the payment is received.

Cash on delivery (if available)

Payment upon receiving the order.
Availability depends on the selected delivery method.

🚚 Order delivery

We deliver orders using trusted services:
Balíkovna, courier delivery (Česká pošta / courier), personal pickup in Ostrava, and Nova Post.

🎁 Free delivery from 1000 CZK

Free delivery applies to orders from 1,000 CZK within the Czech Republic.

Delivery costs for orders within the Czech Republic are always displayed in the shopping cart.

For orders outside the Czech Republic, delivery terms and prices may vary.
👉 For international delivery, please contact us — we will recommend the most suitable option.

📦 Balíkovna (pickup point)

  • Orders from 1000 CZK — free delivery

  • Orders up to 1000 CZK — according to the tariff

Delivery to Balíkovna pickup points across the Czech Republic.

📦 Nova Post (branches & AlzaBox)

We also offer delivery via Nova Post, a reliable logistics service operating in the Czech Republic and across Europe.

Nova Post allows:

  • delivery to local branches in cities across the Czech Republic;

  • delivery to AlzaBox parcel lockers;

  • choosing a convenient pickup option — branch or locker.

👉 Nova Post delivery is fast, convenient and reliable.

🎁 Delivery cost

  • Orders from 1000 CZK — free delivery (within the Czech Republic)

  • Orders up to 1000 CZK — according to the tariff

For orders outside the Czech Republic, delivery costs are calculated individually based on the destination country, parcel weight and size.
👉 Please contact us to confirm the delivery price.

The final delivery cost is always displayed in the shopping cart before order confirmation.

🏠 Home delivery (courier)

  • Orders from 1100 CZK — free delivery

  • Orders up to 1100 CZK — according to the tariff

Courier delivery directly to the specified address.

🏙️ Personal pickup in Ostrava

Personal pickup is available by prior arrangement.

🌍 International delivery

International delivery costs are not calculated automatically.
Please contact us for an individual delivery quote.

The final delivery cost is always displayed in the shopping cart before order confirmation.

📦 Packaging & dispatch

  • eco-friendly and secure packaging

  • dispatch usually within 2–4 business days

  • tracking number is sent by email

⚠️ Notice

Delivery prices and transit times may vary depending on the delivery method and destination country.